We’re fairly certain you’ll love your Big Fig Mattress, but if you don’t we’ll pick it up and refund your purchase–it’s as simple as that!
We ask that you try the mattress for at least two weeks before initiating your return. Note that all returns must be made within the 120-Night Trial period and any upgraded delivery charges selected at the time of purchase and Canadian shipping fees are not eligible for a refund.
Give us a call at 888.344.6547 or email us at sleepwell@bigfigmattress.com and one of our sleep experts will get in touch with you to start your return.
Please note: Big Fig Adjustable Base, Platform Bed, Bed Frame, Foundation and Bedding purchases are non-refundable, do not include a home trial period and cannot be exchanged. Please read our 120-Night Trial page for information regarding returns after exchanges.